heybaji Terms and Conditions

Introduction and Definitions

These terms and conditions ("Terms") apply to the heybaji platform and all associated services. This document forms a binding agreement between heybaji ("Platform", "we") and any registered or unregistered user of the platform ("you", "member").

By using this platform — whether visiting the website, creating an account, playing games, or placing bets — you are considered to have read, understood, and accepted all the terms set out below. If you do not agree with any part of these terms, please stop using the platform.

Key Definitions

• "Platform" — The heybaji website, mobile application, and all associated digital services.
• "Account" — The personal profile registered by a user, through which all services can be accessed.
• "Funds" — Real money held in a user's account.
• "Bonus" — An amount granted for promotional purposes, which may be withdrawn subject to meeting specific conditions.
• "Bet" — The amount of money placed on the outcome of a game or sports event.

Account Registration

To create an account on heybaji, you must provide accurate and complete information in the registration form. Registering with false, incomplete, or someone else's identity is strictly prohibited and may result in immediate account closure.

Registration Requirements

• Each person may only create one account. Multiple accounts are strictly prohibited.
• The name, address, and mobile number provided during registration must be genuine and verifiable.
• Your username and password must be kept strictly confidential. Sharing account details with any third party is not allowed.
• Accounts may not be opened in the name of a business entity — they are approved for personal use only.
• After registration, you may be required to complete an identity verification (KYC) process. Failure to submit the required documents may result in account restrictions.

If you notice any suspicious activity related to your account security, notify our support team immediately. To learn more about the platform, read detailed information about heybaji.

Eligibility and Age Requirements

All casino and sports betting services on heybaji are available only to individuals aged 21 or above. Minors are strictly prohibited from creating an account or using the platform.

Eligibility Criteria

• You must be at least 21 years old at the time of registration.
• You must be located in an area where receiving online gaming services is not legally prohibited.
• Any person who has previously been banned or excluded from any platform may not create a new account.
• No guardian or third party may operate an account on behalf of a minor.

Deposits and Withdrawals

heybaji uses commonly available digital payment methods in Bangladesh for depositing and withdrawing funds. Currently, bKash, Nagad, Rocket, Upay, and bank transfers (including Sonali Bank, Dutch-Bangla Bank, and other major commercial banks) are accepted for both deposits and withdrawals.

Deposit Terms

• The minimum deposit amount is ৳200 (for each payment method).
• Deposited funds must come only from a payment source registered in the account holder's name.
• Depositing funds from a third party's bank account or mobile banking is prohibited.
• In the case of suspicious transactions, the platform reserves the right to hold funds and request additional verification.

Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held until any active bonus wagering requirements have been met.
• Bonus funds cannot be withdrawn separately — withdrawal of the total balance is only possible after wagering requirements have been fulfilled.

Bonuses and Promotional Offers

heybaji offers various types of bonuses for new and regular members. Each bonus has its own terms, and bonus funds cannot be withdrawn unless those terms are met.

Welcome Bonus

heybaji offers a 100% bonus on your first deposit, up to ৳10,000. The wagering requirement for the bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your balance to ৳2,000, and to withdraw you must wager ৳1,000 × 15 = ৳15,000.

General Bonus Terms

• Each bonus offer is valid for a specific period. Any unused bonus will be cancelled after the expiry date.
• Winnings earned using a bonus cannot be withdrawn before the wagering requirements for that bonus have been met.
• If there is evidence of bonus abuse or manipulation, the bonus may be cancelled and the account suspended.
• Claiming bonuses from multiple accounts from the same household or the same device is not allowed.
• The detailed terms of each promotional offer are stated on the relevant offer page and apply alongside these general terms.

Betting and Gaming Rules

heybaji offers sports betting, live casino, slots, and other gaming services. Each game or betting category has its own rules, which are displayed on screen before the game begins.

General Betting Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• If incorrect odds are displayed due to a technical error, the platform reserves the right to cancel that bet.
• In the case of a disconnection during live betting, the outcome of the bet will be determined based on the actual result of the event.
• If a match is cancelled in sports betting, the stake will be refunded, unless separate rules apply to that particular bet.
• If there is evidence of match-fixing in any event, the related bets may be cancelled.

Game-Specific Rules

• All games are operated by third-party game developers and function according to their own RTP and rules.
• In the event of a technical issue during a game session, the game log will be reviewed to determine the outcome.
• Progressive jackpot games may require a specific minimum bet.

User Conduct

heybaji is committed to maintaining a fair and honest gaming environment. All users must follow the conduct rules below.

Prohibited Activities

• Using any kind of bot, automated software, or artificial intelligence to place bets or play games.
• Attempting to access another user's account or trying to steal their information.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage. If you discover such a vulnerability, you should notify the support team immediately.
• Using the platform for money laundering or illegal financial transactions.
• Sending threatening, abusive, or harassing messages to other users.
• Placing bets on behalf of another person using your own account funds.

Account Suspension and Closure

heybaji reserves the right to investigate or permanently close any account if evidence of a terms violation is found or suspicious activity is detected.

Reasons for Account Closure

• Registering under a false identity or using someone else's information.
• Operating multiple accounts.
• Evidence of bonus abuse or coordinated bonus hunting.
• Involvement in fraud or money laundering.
• Attempting to gain an unfair advantage through manipulation of the system.

Funds After Account Closure

If an account is closed due to a terms violation, the return of actual deposited funds (excluding bonuses) will be considered based on the outcome of the investigation. Funds may be temporarily held while an investigation is ongoing.

Users may also voluntarily request account closure by contacting the support team. Before voluntarily closing an account, any remaining funds should be withdrawn first.

Privacy and Data Protection

Keeping the personal information you provide when registering on heybaji secure is our priority. To learn in detail about how data is collected, stored, and used, please read our Privacy Policy — it contains complete information on data processing and sharing with third parties.

• All transactions and personal information are kept secure through SSL encryption technology.
• User information is not shared with any unauthorised or illegal third party.
• In cases of legal obligation, information may be provided to the relevant authorities.
• Users may request to view or correct their stored information.

Responsible Gaming

heybaji believes that gaming is a form of entertainment and we encourage every member to stay aware so that it does not become a harmful addiction. For detailed tools and guidance, read our Responsible Gaming Guide.

Available Protective Tools

• Deposit Limits: Users can set daily, weekly, or monthly deposit limits.
• Session Limits: You can set a limit on how long you play in one sitting.
• Self-Exclusion: You can request that your account be temporarily closed for a set period.
• Reality Check: Regular reminders of how long you have been playing.

Limitation of Liability

The heybaji platform operates on an "as is" basis. The following limitations of liability apply when using the service.

Platform Liability

• The platform is not liable for losses caused by technical errors, internet connection issues, or third-party software problems.
• The platform is not liable for losses caused by a user's password or account information being leaked.
• If a game is interrupted or its outcome is affected due to a technical error in a third-party game developer's game, the rules of that developer apply.
• If a service needs to be suspended for government or legal reasons, the platform may do so without prior notice.

User Responsibilities

• All bets are placed voluntarily and at the user's own discretion. The platform does not provide betting advice.
• Any losses from gaming or betting are the user's own responsibility.
• If any tax or legal obligations apply, the user is responsible for fulfilling them.

Terms Changes

heybaji reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, users will be notified via their registered email or through the platform's notice section.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. Please visit this page regularly to stay informed about the latest terms and conditions.

Law and Jurisdiction

These terms and conditions and any disputes arising from the use of the heybaji platform will be resolved in accordance with the applicable law. If you have any questions or complaints, please contact the support team directly — resolution through mutual discussion is prioritized wherever possible.

If you have further questions about these terms, you can find answers in our FAQ section or contact our team via 24/7 live chat.